Refund Policy

At smmimperium.com, we are committed to providing our customers with high-quality social media marketing (SMM) services. However, we understand that there may be circumstances where a refund is necessary. Our refund policy is as follows:


1. Refund Eligibility

Due to the nature of our services, we do not offer refunds for services that have already been delivered. If you have concerns about the quality of our services, please contact us within 24 hours of delivery, and we will do our best to address your concerns.


2. Exception for Undelivered Services

If, for any reason, we are unable to deliver the services you purchased, we will issue a full refund.


3. Requesting a Refund

If you are eligible for a refund, you can request one by contacting us at info@smmimperium.com. Please include your order number and a detailed explanation of the reason for your refund request.


4. Processing Time

Refund requests will be processed within 2 business days. The refund will be credited back to the original payment method used for the purchase.


5. Limitation of Liability

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to our website or the information, products, services, or related graphics contained on our website for any purpose. Any reliance you place on such information is strictly at your own risk.


Please note that our refund policy is subject to change at any time. If you have any questions or concerns, please contact us at info@smmimperium.com.

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